Why Was I Charged Twice For My Rental Car In Uganda


To most people who hire cars, they think they have paid twice simply because of the 2 sets of charges that are reflected on their credit card statement. At the end of this article, you would have understood what the 2 charges stand for and what you need to do with such scenarios. If you book a Uganda car rental online, in most cases, you expect to pay a sum cost of upfront. Car hire agencies do charge extra fees to the driver’s credit card during or after the hire. It is these extra fees that most people look at and say they have been charged twice. However, things get more confusing when some additional charge on the same as what the vehicle may cost and this means, it is not unusual that 2 similar amounts feature on your statement.

The best sample of extra charges

Extra charges you usually find on your credit card statement may cover extra equipment perhaps GPS, child seat, toll transponder a mention but a few. The upgrades, insurance, extra time especially when you return the car later than the agreed time, extra mileage, damage and many others.

You can cross check about the extra fees by checking when you were charged-in case you were charged on the day of car pick up, perhaps it is extra equipment or insurance. Check the rental paperwork-look through your rental agreement, receipts and other documents the counter staff given to you when you picked up and dropped off the car. In most cases, car rental agencies may use abbreviations or short forms to mean extra fees and some of them include SCDW/SCDWK denoting to Super Collision Damage Waiver, PEC-Personal Effects Coverage, PAI-Personal Accident Insurance, OWF-One way fee and many more.

Also you need to think about your trip-try as much as possible to recall what the counter staff told you when you were picking up a car. As well, think about what occurred during the car hire for instance, was there any car break down and other important aspects.

For those with no clue of what the charge is for even after cross checking with paperwork, the best is for you to contact the car rental agency/company you dealt with or alternatively the 3rd party company you booked the car through. They will however provide you with invoice and let you understand what the charge stands for. The paperwork usually comes with 3 important documents especially booking confirmation email, which summarizes your rental details on what you agreed to pay for when you booked the vehicle; the rental agreement that you signed at the counter, check out and check in as well as forms that describe the current state of the vehicle when you were given the keys.

Therefore, when renting a car for a safari, make sure that you have cross checked to find out that there are no hidden charges that will leave you on surprise afterwards.


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